You know it costs a lot more to acquire a new customer than to retain an existing one. And while bringing in new clients is always the goal, it’s important to keep your retention high at the same time. That’s a lot of work, right? We’ll help you automate it.
We'll find your unhappy customers and help you fix what went wrong before it's too late.
With ClientCircle, you'll start getting valuable feedback from your clients almost immediately.
We'll use NPS to find out how your customers feel about you
We’ll alert you when we find clients who are likely to leave
We'll help you increase your chances of retaining unhappy clients
We'll continue to survey your customers regularly, at the right times
We'll categorize feedback for you by topic, employee, product, etc.
We'll help you monitor and improve your Net Promoter Score
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*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.