Seventy percent of consumers want the ability to securely text or message with their insurance company, but adding texting to your lineup of insurance tools isn’t an easy task. You want to make sure any texting platform you choose for your insurance agency will help you better serve your customers without adding extra work for your team.

At ClientCircle, we built our texting platform specifically for insurance agents so you can improve your workflows and provide more ways for customers and prospects to get in touch.

You’ve had it happen to you: your phone is by your side, it never rang, yet a new voicemail miraculously pops up in notifications.

Ringless voicemail drops is a tactic that allows companies to deliver a pre-recorded message into a voicemail without the phone ringing. And while ringless voicemail drops might sound like a convenient way to leave a message, here is why this practice can hurt you and your agency, and what you should do instead.

As an insurance agent, you stay busy with a continuous stream of requests from customers and prospects.

Someone misplaced their ID card, another customer needs to file a claim, and a new prospect just requested a quote. It’s a lot to keep track of, so we’ve created a way to help you manage these requests with custom forms.

When people are searching online for insurance, most want a quick and easy way to reach out and get their questions answered.

Additionally, consumers don’t want to have to navigate to a completely different platform or website just to find a way to chat with you. Instead, you need to be available where people are already looking for insurance: Google, Facebook and your website.

At ClientCircle, we love partnering with other tech companies to help you grow your agency. We recently added a new integration with SmartFinancial. Here's how it works.