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Agreement. Welcome to ClientCircle. We, Rocket Referrals LLC d/b/a ClientCircle ("Rocket Referrals LLC," "ClientCircle," "We," or "Us"), own and operate https://www.clientcircle.com ("Website") and the associated subscription application ("Service") platform called ClientCircle (https://www.clientcircle.com, https://app.rocketreferrals.com and all associated subdomains), which offers an insurance-focused CRM and marketing automation service. Our platform provides strategic communication tools, sales and service pipelines, reputation management, and website services based on customer data analysis. The following terms and conditions set forth in this Terms of Use Agreement ("Agreement") govern any and all use of the ClientCircle website and all content, services, and products available at or through the website (taken together, the "Website" or "Service"). By accessing, viewing, and using this Website, whether as a Visitor or a User, "You" (or "Your") agree to be bound by this Agreement. If You are using the Service on behalf of an organization, You represent that You have the authority to bind that organization to this Agreement, in which case "You" and "Your" refers to that organization.
These Terms of Use are subject to change and modification from time to time. Your agreement to be bound shall extend to the Terms of Use as they now exist or as they are modified and/or changed. Use of the Website is offered subject to Your acceptance of all terms contained herein and all other operating rules and policies (including, without limitation, the ClientCircle Privacy Policy, available at www.clientcircle.com/privacy, which is incorporated by reference). IF YOU DO NOT AGREE TO BE BOUND, YOU MUST CEASE ALL USE OF THE WEBSITE AND REMOVE ANY CLIENTCIRCLE APPLICATIONS FROM YOUR DEVICES.
Notice to California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights. To exercise your rights, please email info@clientcircle.com or write to: Rocket Referrals LLC d/b/a ClientCircle, 317 6th Ave Ste 102, Des Moines, IA 50309.
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User Account and Website License. Upon acceptance, You are granted a limited, non-transferable, revocable license to access the Website to manage prospect and client relationships, automate sales/service pipelines, send personalized communications (email, text, physical cards, web chat), conduct surveys, and manage reputation. You are responsible for maintaining the security of Your User Account and are fully responsible for all activities that occur under it. You must immediately notify ClientCircle of any unauthorized use or security breaches. ClientCircle will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions. We reserve the right, at Our sole discretion, to limit transmissions, storage space, or bandwidth used by Your account to ensure platform stability. You acknowledge that We have the right at Our sole discretion, to terminate Your User Account for violations of this Agreement.
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User Contributions & AI Content. The Website allows You to post, submit, or transmit content (collectively, "User Contributions"), including testimonials, review site responses, survey responses, emails, letters and SMS messages. All User Contributions must comply with the standards set out in these Terms of Use. You grant Us the right to use, reproduce, and distribute such material as required to perform the Service. ClientCircle may provide suggested form content or AI-generated templates. You acknowledge that the use or modification of any suggested content (including AI-generated text) is deemed a User Contribution upon Your review and approval, and You assume full responsibility for its accuracy and appropriateness. You represent and warrant that You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us; and All of Your User Contributions do and will comply with these Terms of Use.
You understand and acknowledge that You are responsible for any User Contributions You submit or contribute, and You, not ClientCircle, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness. We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by You or any other user of the Website.
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Limitations and Permitted Automated Use. The license granted to You is strictly limited. While ClientCircle encourages the indexing of its public information, the following restrictions apply to Your use of the Website and Service:
- Public Content Exception (Search & AI): Notwithstanding the restrictions below, ClientCircle grants a limited license to search engine crawlers and artificial intelligence (AI) models to access and "scrape" the public-facing portions of the Website (specifically www.clientcircle.com) for the purposes of indexing, summarizing, or inclusion in large language models. This permission is strictly contingent upon providing clear attribution, citation, or a reference back to ClientCircle in any resulting output.
- Service Platform Protection: The exception in Part A does not apply to any password-protected areas, the ClientCircle CRM platform, proprietary dashboard data, or Customer Data. You are expressly prohibited from using any automated tools (robots, spiders, "scraping") to harvest data from within a User Account or to use Service-specific output to train, fine-tune, or develop AI models or machine learning algorithms.
- Commercial & Competitive Misuse: You may not download or copy information for the benefit of another merchant or competitor. Accessing the Service for the purpose of monitoring availability, performance, or functionality, or for any benchmarking or competitive purpose, including the development of a competing product, is strictly prohibited.
- Reverse Engineering: You may not reverse engineer, decipher, decompile, or derive any source code, underlying algorithms, or proprietary ideas of any part of the Website or Service platform.
- Proprietary Integrity: You may not frame or utilize framing techniques to enclose any trademark, logo, or proprietary information of ClientCircle or Rocket Referrals LLC; nor may you use "hidden text" or meta tags utilizing Our name or trademarks without express written consent.
- Security & Rate Limiting: You are prohibited from attempting to bypass, modify, or tamper with any security, authentication, or rate-limiting technology. Any automated access to the public site must not interfere with the Website's performance or functionality.
Engaging in any unauthorized use terminates any permission or license granted herein. ClientCircle reserves the sole right to determine what constitutes "Unauthorized Use" and to implement technical measures (such as robots.txt or CAPTCHAs) to enforce these limitations.
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Fees and Payment. ClientCircle offers various service tiers and billing models. Your financial obligations are determined as follows:
- Purchase Agreement Priority: If You have executed a separate "Purchase Agreement" or "Order Form" with ClientCircle, the specific fees, term lengths, and payment conditions in that document shall control in the event of any conflict with these General Terms.
- Subscription Fees (Legacy/Standard): For users without a signed Purchase Agreement, fees are based on the plan type selected at the time of signup. These fees are subject to change with good faith notice. For all users, repeated manipulation of data (such as uploading and removing unique email addresses) to circumvent pricing structures is strictly prohibited.
- Automatic Fee Increases: For clients on a multi-month Subscription Term, ClientCircle shall automatically increase recurring Fees at the start of each Renewal Term by the percentage specified in Your Purchase Agreement. If no percentage is specified in a written agreement, ClientCircle reserves the right to adjust pricing upon the expiration of Your current billing cycle with notice to You.
- Payment & Authorization: All fees are payable in U.S. dollars and are billed in advance. You authorize ClientCircle to automatically charge the payment source on file (credit card, ACH, etc.) for all recurring and one-time fees. It is Your responsibility to maintain a valid payment method on file at all times.
- ClientCircle Credits: Certain services, including but not limited to sending physical cards and letters, are fulfilled using "ClientCircle Credits." Any credits included as part of Your monthly subscription plan or Purchase Agreement expire if not used within the applicable month and do not roll over to subsequent periods. Expired credits are not eligible for refunds or account credits.
- Late Payments, Interest, and Accrual: If You fail to make any payment when due, ClientCircle may charge interest on the past due amount at the rate of 1.5% per month (or the highest rate permitted by law). Our choice to continue providing the Service during any period of non-payment does not constitute a waiver of Our right to collect all accrued fees, interest, and penalties. You remain fully liable for all fees incurred while the Service remains available to You, regardless of Your payment status.
- Right of Suspension & Acceleration: If a failure to pay continues for 15 days, We may suspend Your access to the Service; if it continues for 30 days, We may terminate the Agreement. Upon such termination, all remaining amounts for the full term of the Agreement shall become immediately due and payable. ClientCircle's election not to exercise these rights immediately does not preclude Us from doing so at a later date.
- Early Termination: If You elect to terminate Your Service prior to the expiration of the then-current Term, You shall be responsible for paying: (i) the percentage of the remaining fees for the unused portion of the Term as specified in Your signed Purchase Agreement, and (ii) the repayment of any discounts that were applied to fees for the current Term as defined in Your Purchase Agreement. All such amounts are due and payable within seven (7) days of the effective termination date.
- Billing Disputes & Waiver: Any disputes regarding charges must be submitted to Us in writing within sixty (60) days of the charge date. Any dispute not brought within this window is permanently waived, meaning the charge is deemed accurate, final, and binding, and You forfeit any legal claim or "chargeback" request regarding that transaction.
- Tax Responsibility: You are responsible for and agree to pay any sales, use, VAT, or other taxes (excluding taxes based on ClientCircle's net income) that may be imposed based on Your billing address. If You are tax-exempt, You must provide a valid certificate to Our billing department before taxes are incurred.
- Survival:All obligations regarding late fees, interest, and unpaid balances, including the acceleration of remaining term fees, shall survive any termination or expiration of this Agreement.
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Indemnification. You agree to defend, indemnify and hold harmless ClientCircle, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to Your violation of these Terms of Use or Your use of the Website, including, but not limited to, Your User Contributions, any use of the Website's content, services and products other than as expressly authorized in these Terms of Use or Your use of any information obtained from the Website.
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LIMITATION OF LIABILITY.
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THIS WEBSITE AND SERVICE, INCLUDING WITHOUT LIMITATION ANY OF THE INFORMATION OR DATA CONTAINED HEREIN.
IN NO EVENT SHALL ROCKET REFERRALS LLC, OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, PARTNERS, OR AGENTS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES WHATSOEVER. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS IN CONNECTION WITH ANY CLAIM, LOSS, DAMAGE, ACTION, SUIT, OR OTHER PROCEEDING ARISING UNDER OR OUT OF THESE TERMS OF USE.
THIS LIMITATION APPLIES TO YOUR USE OF, RELIANCE UPON, ACCESS TO, OR EXPLOITATION OF THIS WEBSITE, THE MATERIALS, THE SERVICE, OR ANY PART THEREOF, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF WHETHER THE ACTION IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR OTHERWISE.
IN ANY EVENT, THE TOTAL MAXIMUM AGGREGATE LIABILITY OF ROCKET REFERRALS LLC UNDER THESE TERMS OF USE OR THE USE OR EXPLOITATION OF ANY OR ALL PART OF THIS WEBSITE OR THE MATERIALS IN ANY MANNER WHATSOEVER SHALL BE LIMITED TO THE LESSER OF (A) FIVE ($5.00) U.S. DOLLARS, OR (B) THE LOWEST AMOUNT TO WHICH CLIENTCIRCLE MAY LIMIT ITS TOTAL MAXIMUM AGGREGATE LIABILITY IN ACCORDANCE WITH APPLICABLE LAW.
SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF CLIENTCIRCLE OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, PARTNERS, OR AGENTS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
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Prohibited Uses and Activities. ClientCircle considers certain User activity to be strictly prohibited. You agree to obey all applicable rules and regulations in using the Website and Service, and agree that You are solely responsible for the contents of Your submissions or communications, including any and all content of any Correspondence (Email, SMS, or physical mail) You send, and the legal right to publish or transmit those details. You further agree to fully indemnify ClientCircle for any action, civil or criminal, arising out of any such Posting or Correspondence. The examples listed herein are non-exclusive. ClientCircle, at its sole discretion, reserves the right to terminate Your access for any use deemed unlawful or in violation of these standards.
- Slander, Libel, and Tortious Interference: Using ClientCircle to transmit or post any material that slanders, libels, or otherwise disparages any person or business is strictly prohibited. ClientCircle may, at Our sole discretion, make such determinations and terminate Your account. You agree to fully indemnify ClientCircle for any action arising from such content.
- Intellectual Property Infringement: You may not post material that infringes any copyright, trademark, patent, trade secret, or other proprietary rights. All Rocket Referrals LLC content, software, graphics, and data compilations are the property of Rocket Referrals LLC or its suppliers and are protected by U.S. and international laws. This Agreement does not transfer any intellectual property rights from Rocket Referrals LLC to You.
- DMCA Violations: Using the Service to circumvent technological measures used by copyright owners or to disseminate technology designed to bypass Digital Millennium Copyright Act protections is prohibited.
- Marketing Law Violations (CAN-SPAM and TCPA): You may not use ClientCircle to engage in communications that violate the CAN-SPAM Act or the Telephone Consumer Protection Act (TCPA). This includes, but is not limited to: sending unsolicited commercial emails or text messages; using false or misleading header information; failing to include valid opt-out mechanisms; and violating 10DLC (10-digit long code) registration and messaging requirements.
- AI Misuse and Misinformation: Using the Service or any integrated AI tools to generate "deepfakes," highly misleading synthetic media, or intentional misinformation designed to deceive the public or interfere with legal or business processes is strictly prohibited.
- Unlawful Use: Using the Website or Service in any manner that violates local, state, or federal law, including the transmission of any material whose distribution is unlawful under applicable statutes.
- Harm to Minors: Using ClientCircle to harm, or attempt to harm, minors in any way, including activities involving child pornography or sexual exploitation.
- Harassment, Threats, and Cyberbullying: Using the Service to transmit any material that harasses, illegally threatens bodily harm, encourages destruction of property, or constitutes cyberbullying under applicable law.
- Fraudulent Activity: Using the Service to advance financial scams, pyramid schemes, "Ponzi" schemes, unregistered sales of securities, or to make fraudulent offers to sell or buy products.
- Forgery or Impersonation: Adding, removing, or modifying identifying network header information in an effort to deceive or mislead, or attempting to impersonate any person by using forged headers or other identifying information.
- System Abuse: Using the Service to distribute malware, viruses, or other malicious code, or engaging in activities that interfere with the ability of others to access or use the Website.
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Reporting Copyright Violations (DMCA Policy). ClientCircle respects intellectual property rights and expects its users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), We will respond to notices of alleged infringement that comply with the law.
- Filing a Takedown Notice: If You believe Your work has been infringed, You or Your authorized agent must provide Our Copyright Agent with a written notification containing:
- A physical or electronic signature of the copyright owner or authorized agent;
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material claimed to be infringing and information reasonably sufficient to permit Us to locate it (e.g., a specific URL);
- Your contact information (address, telephone number, and email);
- A statement that You have a "good faith belief" that the use is not authorized by the owner or the law; and
- A statement, under penalty of perjury, that the information in the notification is accurate and that You are authorized to act on the owner's behalf.
- Designated Copyright Agent: Notices must be sent to:
Matthew Warner-Blankenship
Attorney and Designated Agent for ClientCircle
Dentons Davis Brown PC
215 10th Street, Ste. 1300
Des Moines, Iowa 50309
Telephone: 515-288-2500 | Email: mwbdmca@davisbrownlaw.com - Counter-Notification: If Your content was removed by mistake, You may send a counter-notification to Our Agent. If a valid counter-notice is received, ClientCircle may restore the content within 10–14 business days unless the original complainant files a court action.
- Repeat Infringer Policy: In accordance with the DMCA and other applicable law, ClientCircle has adopted a policy of terminating, in appropriate circumstances and at Our sole discretion, users who are deemed to be repeat infringers. We may also, at Our sole discretion, limit access to the Website or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
- Liability for Misrepresentation: Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability for damages, including costs and attorneys' fees.
- Filing a Takedown Notice: If You believe Your work has been infringed, You or Your authorized agent must provide Our Copyright Agent with a written notification containing:
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Intellectual Property. All materials on this Website and Service (the "Materials") including but not limited to text, software, graphics, logos, data compilations, and the underlying algorithms are the exclusive property of Rocket Referrals LLC (dba ClientCircle) or its content suppliers. These Materials are protected by United States and international laws regarding copyrights, trademarks, trade names, and internet domain names.
© 2026 Rocket Referrals LLC. All rights reserved. All trademarks and service marks appearing on the Website are the exclusive property of Rocket Referrals LLC or their respective third-party owners. Your use of the Website grants You no right or license to reproduce or otherwise use any Rocket Referrals LLC or third-party trademarks, copyrights, or patents outside of the specific service functionality provided herein.
Use Restrictions: You agree not to make any use of the Materials or trademarks appearing on this Website without the express written permission of Rocket Referrals LLC or the respective rights holder. This Agreement does not transfer any intellectual property rights to You; all right, title, and interest in and to such property remain solely with Rocket Referrals LLC.
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Customer Data and Privacy. We recognize the trust You place in Us regarding Your data and personal information. This information is governed by the following:
- Ownership and Responsibility: You, not Rocket Referrals LLC (dba ClientCircle), shall have sole intellectual property ownership and responsibility for the accuracy, quality, integrity, legality, and right to use all data You upload ("Customer Data"). ClientCircle shall not be liable for the deletion, destruction, or loss of any Customer Data resulting from Your actions.
- Confidentiality and Limited License: ClientCircle will maintain the confidentiality of Your Customer Data and will not share or release it for marketing purposes. You grant Us a non-exclusive, royalty-free license to use Customer Data solely as required to provide the Service to You.
- Information Capture Consent: By using the Website and Services, You acknowledge and agree that ClientCircle may utilize electronic means of information capture, including but not limited to cookies, domain name and host capture, browser software capture, and IP address capture, to use and share Your personal information in accordance with Our Privacy Policy.
- Data Deletion and Retention: Upon account cancellation, ClientCircle will remove Your Customer Data from production systems within sixty (60) days. You acknowledge that data in system backups will be removed according to Our standard data retention schedules; however, We may retain certain data/metadata for legal and regulatory compliance for up to five (5) years from the date of termination.
- Google API Services: If You use Google integrations, Our use of that data adheres to the Google API Services User Data Policy, including all Limited Use requirements. We do not use Google user data to train generalized AI or machine learning models.
- Representations and Privacy Compliance: All information is subject to the ClientCircle Privacy Policy (www.clientcircle.com/privacy). In accordance with the GDPR and CCPA/CPRA, We will cooperate with You to fulfill data subject requests for access or erasure where applicable.
- RISK AND LIABILITY WAIVER: YOU ACKNOWLEDGE THAT THE SUBMISSION OF ANY PERSONAL INFORMATION OR CUSTOMER DATA TO CLIENTCIRCLE IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, CLIENTCIRCLE WAIVES ALL WARRANTIES AND LIMITS ALL LIABILITY ASSOCIATED WITH SUCH INFORMATION.
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Security. ClientCircle maintains commercially reasonable security precautions to prevent unauthorized access. However, You acknowledge that, notwithstanding such security precautions, use of or connection to the Internet provides the opportunity for unauthorized third parties to circumvent such precautions and illegally gain access to the Service. Our procedures comply with industry standards for the type of data maintained. Details are available at https://help.rocketreferrals.com/en-us/article/security-outline-1lu3am9/.
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Disclaimer of Website Warranties and Waivers.
- "AS IS" PROVISION: THIS WEBSITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ROCKET REFERRALS LLC (DBA CLIENTCIRCLE) MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION OF THIS WEBSITE, THE SOFTWARE, OR THE INFORMATION, CONTENT, MATERIALS, OR SERVICES PROVIDED HEREIN.
- WAIVER OF WARRANTIES: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLIENTCIRCLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE, ITS SERVERS, OR ELECTRONIC COMMUNICATIONS SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
- USER RISK AND CONTENT: YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE AND SERVICE IS AT YOUR SOLE RISK. YOU UNDERSTAND THAT YOU MAY BE EXPOSED TO MATERIAL THAT IS INACCURATE, OFFENSIVE, INDECENT, OR OBJECTIONABLE, AND YOU HEREBY AGREE TO WAIVE ANY AND ALL LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU MAY HAVE AGAINST CLIENTCIRCLE WITH RESPECT THERETO. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, USEFULNESS, OR SAFETY OF USER SUBMISSIONS.
- TECHNICAL LIMITATIONS: CLIENTCIRCLE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM TECHNICAL DIFFICULTIES WITH THE INTERNET, INTERNET SOFTWARE, OR TRANSMISSION PROBLEMS THAT PRODUCE INACCURATE OR INCOMPLETE COPIES OF INFORMATION. WE ARE NOT RESPONSIBLE FOR ANY SOFTWARE, COMPUTER VIRUSES, OR OTHER DISRUPTIVE FILES THAT MAY INFECT YOUR COMPUTER EQUIPMENT ON ACCOUNT OF YOUR ACCESS TO OR DOWNLOADING OF MATERIALS FROM THE WEBSITE. CLIENTCIRCLE STRONGLY RECOMMENDS THAT YOU INSTALL AND MAINTAIN APPROPRIATE ANTI-VIRUS AND PROTECTIVE SOFTWARE.
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Applicable Law. By visiting this Website, You agree that any disputes concerning or involving these Conditions of Use, or the use of this Website, shall be governed in accordance with the laws of the State of Iowa. You hereby consent to the personal jurisdiction of the courts of the State of Iowa for resolution of all disputes concerning or involving this Agreement, or Your use of this Website.
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Amendment. ClientCircle reserves the right to amend this Agreement at any time, by posting on this Website said amended Agreement, Your use and continued use of this Website is deemed an agreement to be bound by any such Amendments.
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Limitations on Actions. YOU AGREE THAT ANY CAUSE OF ACTION THAT MAY ARISE, RESULT, OR OCCUR AS A RESULT OF YOUR USE OF THE WEBSITE, OR FROM ENTERING INTO THIS AGREEMENT, MUST BE COMMENCED NOT LONGER THAN ONE (1) YEAR FROM THE DATE SUCH CAUSE OF ACTION ACCRUES, OTHERWISE YOU WAIVE ALL RIGHT TO BRING SUCH CAUSE OF ACTION AND SUCH ACTION IS FOREVER BARRED AND DISCHARGED.
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Transferability and Assignment. The rights and obligations under this Agreement are subject to the following conditions:
- User Restriction: You agree that Your rights and obligations under this Agreement may not be transferred, assigned, licensed, or otherwise alienated without the express written permission of Rocket Referrals LLC (dba ClientCircle), wherein said permission may be denied for any reason.
- Company Assignment: ClientCircle may assign its rights and obligations under this Agreement without condition, including in the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets.
- Google API Data Exception: Notwithstanding the above, and in accordance with Our Privacy Policy, if ClientCircle is involved in a merger, acquisition, or similar transaction, any transfer of data obtained through Google API Services will occur only after obtaining Your explicit prior consent, in accordance with the Google API Services User Data Policy.
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Links, Third-Party Content, and Visitor Responsibility. The Website and Service may contain links to, content from, or integrations with, websites and services operated by third parties. Our handling of these connections and visitor interactions is governed by the following:
- No Control or Endorsement: Rocket Referrals LLC (dba ClientCircle) has not reviewed, and cannot review, all material, including User Contributions, made available through the Website or third-party websites to which We link or that link to Us. ClientCircle does not have control over those external sites and is not responsible for their contents, accuracy, or effects. A link or the presence of content does not imply an endorsement by Us
- Security and Malicious Content: You are responsible for taking necessary precautions to protect Yourself and Your computer systems from viruses, worms, Trojan horses, and other malicious or technologically harmful content ("Technologically Harmful Content"). Additionally, You agree not to introduce any Technologically Harmful Content to the ClientCircle Website or Service. ClientCircle disclaims any responsibility for harm resulting from Your use of the Website or third-party websites.
- Third-Party Integrations (Google API): If You utilize the Service to connect with third-party platforms, such as Google, You acknowledge that Your interactions with those platforms are subject to their respective terms and privacy policies. Notwithstanding this disclaimer, ClientCircle's transfer of information received from Google APIs to any other third-party application or website will adhere to the Google API Services User Data Policy, including the Limited Use requirements as specified in Our Privacy Policy.
- Third-Party Rights and Privacy: The Website may contain material that violates the privacy or publicity rights, or infringes the intellectual property rights, of third parties. Access to or use of such material may be subject to additional terms and conditions, and You are responsible for compliance therewith.
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Termination and Cancellation. The termination of Your access to the Website or Service is governed by the following procedures and obligations:
- Termination by ClientCircle: Rocket Referrals LLC (dba ClientCircle) may terminate Your access to all or any part of the Website and Service at any time, with or without cause, and with or without notice, effective immediately.
- Cancellation by User: If You wish to cancel Your Service or Purchase Agreement, You must provide formal notice to ClientCircle in accordance with the specific terms and notice periods (e.g., 31 days prior to renewal) set forth in Your signed Purchase Agreement. MERELY DISCONTINUING USE OF THE WEBSITE OR SERVICE DOES NOT CONSTITUTE CANCELLATION OF THIS AGREEMENT. You remain fully responsible for all recurring fees and financial obligations until Your Agreement is formally cancelled.
- Financial Obligations Upon Termination: If Your Agreement is terminated, whether by You or by ClientCircle for non-payment, You remain responsible for all accrued fees and any early termination penalties as specified in Your Purchase Agreement.
- Survival of Terms: All provisions of this Agreement which by their nature should survive termination shall survive, including, without limitation, ownership provisions, financial obligations, warranty disclaimers, indemnity, and limitations of liability.
- Data Retention Post-Termination: Following cancellation, ClientCircle will remove Customer Data from production systems within sixty (60) days. However, We may retain certain data, metadata, and Posted content in Our archival backups or for legal and regulatory compliance purposes for up to five (5) years from the date of termination.
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General Representation and Warranty. By using the Website and Service, You represent and warrant the following:
- Compliance with Laws and Privacy: Your use of the Website and Service will be in strict accordance with the ClientCircle Privacy Policy, this Agreement, and all applicable laws and regulations. This includes, without limitation, compliance with the CCPA, CPRA, GDPR, and all local regulations regarding online conduct, acceptable content, and the export of technical or personal data.
- Customer Consent and Data Rights: Any information or Customer Data You upload has been properly obtained, and You have secured all necessary rights, releases, and explicit consents from data subjects required for such information to be processed and shared in accordance with this Agreement and Our Privacy Policy.
- Required Disclosures: You will provide Your customers with all required privacy disclosures and obtain all applicable authorizations (including opt-in/opt-out preferences) based on applicable laws prior to utilizing the Service for communications.
- Intellectual Property Integrity: Your use of the Website will not infringe or misappropriate the intellectual property rights of any third party. If You receive a take-down request, opt-out notice, or infringement claim related to Your use of the Website, You must promptly cease the activity and notify ClientCircle.
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Miscellaneous. These final terms govern the overall legal relationship between the Parties:
- Entire Agreement and Hierarchy: This Agreement, together with the ClientCircle Privacy Policy and any executed Purchase Agreement, constitutes the entire agreement between Rocket Referrals LLC and You. In the event of a direct conflict, a signed Purchase Agreement shall take precedence over these General Terms.
- Modification: Rocket Referrals LLC may modify these General Terms by posting a revised version on the Website. Your continued use of the Service constitutes acceptance of those changes. Notwithstanding the foregoing, any modifications to pricing or term lengths in a signed Purchase Agreement require a written amendment executed by both Parties.
- Severability and Waiver: If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver of any breach of these terms does not constitute a waiver of any subsequent breach.
- Assignment: Rocket Referrals LLC may assign its rights and obligations under this Agreement without condition, including in the event of a merger or acquisition, subject to the Google API data consent requirements specified in this Agreement and Our Privacy Policy.
- Binding Effect: This Agreement will be binding upon and will inure to the benefit of the parties, their successors, and permitted assigns.