Conversations blog header

Respond to Google, Facebook, web chat and text messages in one place

November 11, 2021 by ClientCircle

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When a prospect is evaluating your agency, they will likely end up on your business listing on Google, your page on Facebook or go straight to your website. Often, clients who need help, but don’t want to call, will take the same path.

Of course, you want to make sure you’re there, always ready to answer their questions. But managing multiple conversations from multiple apps is a chore.

We’ll let you in on a secret.

With our latest integration, you and your employees can respond to all web chats, texts, and now Facebook and Google conversations in one place.

Here’s a video showing you exactly how awesome this feature is.

We’ve skipped to the part of the video where the feature demo starts. Feel free to watch the whole webinar if you have some time. Our CEO, Torey Maerz, shares some great tips on turning prospects into clients.

If you need help setting up Google Business Messages or Facebook Messenger for your agency, follow these steps:

Once those are set up, your ClientCircle account manager will help you turn on the integration and new messages from Facebook and Google will start appearing in your Conversations tab along with all your text messages and web chats.

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