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What is the Net Promoter Score (NPS)?

August 19, 2021

NPS blog header ClientCircle

You’ve heard about the NPS® but might not understand what the big deal is. We simplified it for you.

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Turn prospects into clients with these simple steps

August 2, 2021

Journeys blog header ClientCircle

The idea of nurturing prospects and turning them into customers can seem daunting. It’s not easy to establish trust, show the value you offer and set yourself apart from the competition.

But we are here to tell you that you can automate this process and watch your conversions grow with very little work on your part. You just need to do a few things to lay the groundwork with the steps we shared below.

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Why the best newsletter may be no newsletter at all

June 15, 2021

Referrals blog header ClientCircle

How many marketing emails do you get every day and how many of them do you actually read?

The rare ones that do catch your interest are probably about something or from someone you care about.

Formatted newsletters with images and links have become the standard of email marketing—every business out there has some kind of newsletter.

But just because everyone is doing it doesn’t mean you should.

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Five common insurance agency challenges. Solved.

June 1, 2021

NPS blog header ClientCircle

Here are five of the most common problems we hear about when we talk to insurance agents:

  • We are struggling with retention.
  • We’re newly independent with limited marketing resources.
  • We’re an established agency but we lost that personal touch.
  • We can’t decide: hire a marketing employee or invest in software?
  • We’re so busy, we need to automate things, especially cross-selling.
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Let’s chat about web chat

May 17, 2021

Service and support blog header ClientCircle

If you want to increase conversions, offer faster customer service, collect better client data and improve retention for your agency, you might want to look at web chat. Here’s why.

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*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.