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Why responding to Google Reviews is essential (and how to do it right).

March 17, 2020

Reputation blog header ClientCircle

Responding to Google Reviews is good for SEO and good for client relationships. But sometimes it can be tricky figuring out exactly what to say, especially if you’re replying to a negative review. But we’ve got you covered.

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Introducing our new tool for building better client relationships

March 12, 2020

Integrations blog ClientCircle

Since day one, we’ve focused on humanizing communication. We don’t just make tools that deliver the right messages, we build things that work well together to improve relationships. Through years of experience and experimentation, we know what to say, who to say it to and when to say it.

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Text messaging for insurance agents - the missing piece in your communication strategy

February 28, 2020

Conversations blog header ClientCircle

Here’s what you need to know about text messaging for insurance agents and how it works best when combined with handwritten cards, emails and a strong web presence.

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In a hurry to get more Google Reviews?

January 23, 2020

Reputation blog header ClientCircle

It’s a marathon, not a sprint. A sustainable and paced strategy of collecting Google Reviews will serve you better than getting too many too fast.

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Introducing Client Connect - our new tool for sending more touchpoints without more work

December 30, 2019

Brand blog header ClientCircle

Seventy-two percent of unhappy clients point to poor communication (or a complete lack of it) as the reason they’re upset with their insurance agent. *Nevertheless, there’s this myth that won’t die: if you send clients too many touchpoints (emails, texts, etc.), they’re going to cancel. This just isn’t the case.

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*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.